Refund policy

Now the refund scenarios for flight tickets have become easier with TRAVE ALLIANCE LLP, just like booking a flight ticket. It s very important to be aware of your rights, so that there are no more hassles while cancelling a flight ticket or getting a refund. For all purposes, you have to follow the conditions for getting a refund. Meanwhile, some of the airline tickets are non-refundable, as they are mentioned in their conditions, which you have to check while booking. First and foremost, the refund may lie under some of the following airline's distant conditions:

What are the scenarios for getting a Refund?

Certainly, there are two modes as the main conditions that need to be followed for a refund:

Flying illness is not the appropriate reason, according to some airlines, for cancellation or refund, and that reason should not get approval by the airline.

You have to present a valid reason for a refund that should be real and get approval from the airline alliance.

When the airline itself cancels your flight,

If there are any technical glitches from the backend, perhaps the issues of bad weather, high air traffic, or the rapid airline consequences of rescheduling in that kind of situation, you may raise a request for a refund for the cancellation of the flight tickets and have 98% chance to get your refund soon.

Tickets Refund for cancellation of missed flights

Apart from the above reason, if you cancel your flight or miss the flight on the way to the airport, you may also have the right to get a refund of some of the taxes and fees.

Ticket refund claim: essential documents

To make sure you have the right to perpetuate a refund, some documents are asked of you to provide proof to the airline, so they should approve the refund. There is a guarantee that nothing is misplaced. As per the rules, the information required is names and PNR numbers. Please remember that the only person eligible for booking who has made the actual payment for the flight

The required documents are listed below:

Booking confirmation with proof of the purchase is estimated with the ticket price.

A copy of the identity card or passport

Conversation with the airline, if possible

Refund Time

We understand that changes in plans can happen. That's why we offer a hassle-free refund policy that ensures you receive your ticket amount quickly. We will refund and credit your bank account within 7-10 working days of your approved cancellation request.

Kindly note

• This timeframe applies to approved cancellation requests only.
• The 7-10 day window refers to working days, excluding weekends and holidays.
• Contact our customer service team at support@travealliance.com if you have any questions.